— Warranty

2-year limited warranty.

Every SUBZERO Pro Line purchase includes a two-year limited warranty covering manufacturing defects in materials and workmanship under normal use.

What is covered

  • Seam, valve, and insulation failures caused by manufacturing defects
  • Cover zipper / thermal liner defects under normal use
  • Pump faults present at delivery or from manufacturing defect

What is not covered

  • Cuts, punctures, misuse, improper storage, or unauthorized modifications
  • Normal wear, fading, or damage from harsh chemicals
  • Commercial rental abuse beyond intended personal / athletic use

How to claim

Email support with your order details, photos, and a short description. We will confirm next steps within 2 business days.

support@subzero.live